SJ Artitude

Terms and Conditions

1. General Information

SJ ARTITUDE specializes in customized and artistic merchandise, including but not limited to clothing, accessories, and artwork.
These terms apply to all customers, visitors, and users of our platform.

2. Orders & Payments

Orders must be placed through our official website, social media, or other authorized channels.
All prices are listed in INR (Rupee) and may be subject to taxes or additional charges.
Full payment must be made before production begins.
We accept [list payment methods, e.g., UPI, bank transfer, credit/debit cards, etc.].

3. Customization & Design Approval

Customers must provide clear instructions for customization.
A design preview may be shared for approval before production.
Once approved, no changes or cancellations will be allowed.

4. Shipping & Delivery

We aim to dispatch orders within 7-10 business days. Delivery timelines may vary based on location. (Minimum 3 days to Maximum 10 days depending on the location).
We are not responsible for delays caused by shipping providers.
Customers are responsible for providing accurate shipping details.

5. Returns & Refunds - Due to the customized nature of our products, we do not offer refunds or exchanges unless:

The item is defective or damaged upon arrival.
The wrong design or product was delivered.
Any claims must be made within 7-10 days of receiving the order, with photographic proof and unused.
Used product will not be applicable for return or refund.

6. Intellectual Property

All designs, logos, and artworks created by SJ ARTITUDE remain our intellectual property unless otherwise agreed upon.
Customers may not resell or reproduce our designs without permission.

7. Limitation of Liability

SJ ARTITUDE is not liable for indirect, incidental, or consequential damages related to product use.
We are not responsible for printing errors due to incorrect information provided by the customer.

8. Privacy Policy

Customer information is used solely for order processing and marketing (if opted in).
We do not share personal data with third parties without consent.

9. Changes to Terms & Conditions

We reserve the right to modify these terms at any time. Continued use of our services implies acceptance of any updates.

10. Contact Us

For any queries or concerns, reach out to us at: sjartitude@gmail.com or DM us on Instagram @ sjartitude.

By placing an order with SJ ARTITUDE, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Return and Refund Policy

1. Return Policy - At SJ Artitude, we take pride in delivering high-quality, custom-designed oversized T-shirts. However, if you're not fully satisfied with your purchase, we’re here to help!

Eligibility: Returns are accepted within 15 days of delivery for items that are unused, unwashed, and in their original condition with tags intact.
Non-Returnable Items: Customized T-shirts are final sale due to their personalized nature, except in cases of printing errors, manufacturing defects, or incorrect items received.
Return Process: Simply contact our customer service with your order number and reason for return. We’ll guide you through the process and provide a return label if the return is approved.

2. Exchange Policy - If your T-shirt doesn’t fit as expected, or you’d like a different design:

Size Exchanges: We offer a one-time exchange for size adjustments. Contact us within 15 days of receiving your item, and we’ll help you find the right fit.
Design Changes: Because our T-shirts are customized to each order, design exchanges are not available after the order is placed. Please double-check your design preferences before finalizing your purchase.

3. Refunds and Store Credit

Refunds: Approved returns will be processed within 5–7 business days after we receive the item. Refunds are issued to the original payment method.
Store Credit: If preferred, you may opt for store credit on approved returns, which can be used on future purchases.

4. Damaged or Defective Items:

In the rare event you receive a damaged or defective item, please notify us within 48 hours of delivery with a photo of the defect, and we’ll prioritize a replacement at no additional cost.

Terms and Conditions

Return and Refund Policy

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